Master Service Agreement

Master Service Agreement (MSA)

Effective Date: 01/01/2025

This Master Service Agreement ("Agreement") is entered into by and between TurfBattles.net ("Company") and the user ("Customer"). By using the services provided by TurfBattles.net, the Customer agrees to be bound by the terms outlined in this Agreement.

1. Scope of Services

TurfBattles.net provides server hosting services, including but not limited to Virtual Private Servers (VPS), game servers, and dedicated servers. The specific details of the services provided will be outlined in the Customer’s service order.

2. Term and Termination

• This Agreement remains in effect from the Effective Date until either party terminates it.

• TurfBattles.net reserves the right to suspend or terminate services if the Customer violates any terms of this Agreement.

• The Customer may cancel services at any time, but no refunds will be issued for unused service periods.

3. Payment and Billing

• All services are billed in advance based on the selected plan.

• Payments are non-refundable due to the nature of the business.

• In cases where credits are warranted, account credits may be issued at the Company’s discretion.

• Late or missed payments may result in service suspension until payment is received.

4. Service Level Agreement (SLA)

• TurfBattles.net strives to maintain 99.9% uptime for all services.

• Scheduled maintenance may result in temporary downtime, with advance notice provided when possible.

• The Company is not responsible for service disruptions caused by third-party providers, unforeseen circumstances, or force majeure events.

5. Acceptable Use Policy

The Customer agrees not to:

• Use the services for illegal, malicious, or unethical activities.

• Distribute or host prohibited content, including but not limited to malware, hacking tools, or illegal downloads.

• Engage in activities that violate any local, state, or international laws.

Violations of this policy may result in immediate suspension or termination of services.

6. Intellectual Property

• All intellectual property related to TurfBattles.net, including software, configurations, and templates, remains the property of the Company.

• The Customer may not copy, modify, or redistribute any intellectual property without prior written consent.

7. Limitation of Liability

• TurfBattles.net is not responsible for any indirect, incidental, or consequential damages resulting from the use of its services.

• The Customer agrees to indemnify and hold the Company harmless from any claims arising from misuse of the services.

8. Modifications to Agreement

TurfBattles.net reserves the right to modify this Agreement at any time. Changes will be posted on the website, and continued use of services constitutes acceptance of the updated terms.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising under this Agreement shall be resolved in the appropriate courts within the jurisdiction.

10. Contact Information

For any questions or concerns regarding this Agreement, please contact us:

• Email: support@turfbattles.net

• Phone: [Insert Phone Number]

By using the services of TurfBattles.net, the Customer acknowledges that they have read, understood, and agreed to this Master Service Agreement. Thank you for choosing TurfBattles.net!